Customer Services
Orders may be placed online or by contacting us at 888.JW4.LGBT (888.594.5428). Please do not hesitate to call us if you have any questions while placing your order. Once your credit is approved and payment is made, your order will be processed. An email, confirming your payment and ship date, will be sent to you within 48 hours. If you do not receive a confirmation email from Justly Wed, please contact us by phone or email.
Custom design orders require a flat fee, non-refundable deposit, which may range between $300 to $500. When the concept design and quoted price are agreed upon by client, a 50% deposit will be charged. Price quotes are good for 72 hours (due to market price indexes for precious metals). The balance of the order will be charged upon completion of the ring, prior to shipment. For more information on the Custom Design Process, click here.
